How to renew memberships

This guide is for club organisers of clubs that charge for membership. Renewing a membership records a member's paid membership period so they keep priority access to session places before the cut-off.

Renewing records the membership period only. Courtex does not collect or process payment for it — you take payment however your club already does, and record the membership period here.

Before you start

• Renewal applies only to clubs with paid membership enabled. For a club with free membership, every accepted member already counts as a member, so there is nothing to renew. You can still remove a member from the members list in the usual way.
• The member must have a user account linked. A member row that shows No user account linked cannot be renewed.

Renew a membership

1. Go to your club page and open the Members tab.
2. Find the member in the list. Their Membership column shows their current state, such as Pending, Active until {date}, Expired {date}, or Inactive.
3. Click Renew in their row.
4. Optionally set the Payment date. Leave it blank to use today. The date cannot be in the future.
5. Click Confirm renewal.

The membership becomes active from the payment date and runs to the end of the club's billing period (see below). A confirmation line appears under their status, for example Active until 31 Dec 2026.

Accepting a membership request adds someone to the members list, but it does not activate a paid membership period. Renewing is the step that does.

Billing-period options

Your club's billing period controls how far a renewal runs. An administrator sets it in the club settings.

• Calendar Year (Jan–Dec) — the membership runs to 31 December of the payment year. Use this if your club's membership year matches the calendar year, so every member renews to the same end date.
• Rolling (from payment date) — the membership runs for one year from the payment date. Use this if members join at different times of year and you want each renewal to last a full 12 months from when they paid.
• No billing period set — renewal runs for one year from the payment date, the same as a rolling period.

If the billing period is not what you expect, check with a club administrator before renewing.

Mark a membership inactive

Marking a membership inactive stops the member's priority access immediately, without deleting the record of their last paid period.

1. Go to your club page and open the Members tab.
2. Find a member whose status is Active.
3. Click Mark inactive.
4. Confirm by clicking Yes, mark inactive.

What this does:

• The member no longer takes a confirmed place before a session's cut-off. From their next RSVP they are treated as a non-member, and can join the waitlist.
• Their membership dates are kept, so the Membership column still shows when their last period ends. This is the record of what they paid for.
• The member stays on your club's members list.
• It happens straight away. Nothing is emailed to the member.

To reverse it, renew the membership. Record the new payment date and the member becomes active again.

Related docs

• How to create sessions — set up a member-priority window and cut-off for a session.